Title: Executive Presence — LearnCoachAssist

Q: What is executive presence?
A: Executive presence is the combination of clarity, credibility, composure, and communication that makes people trust your leadership in important moments.

Q: Why does executive presence matter?
A: It shapes whether others see you as ready to lead through ambiguity, pressure, and high-stakes communication.

Q: What are the core parts of executive presence?
A: Substance, communication, and composure are three common pillars of executive presence.

Q: What is substance in executive presence?
A: Substance is the quality of your judgment, preparation, and ability to focus on what matters most.

Q: What is composure in executive presence?
A: Composure is the ability to stay steady, thoughtful, and effective under pressure.

Q: Why is message clarity important?
A: Leaders with executive presence make complex ideas easier to follow and act on.

Q: What is concise communication?
A: Concise communication gets to the point without burying the main message under unnecessary detail.

Q: Why should leaders lead with the headline?
A: Busy stakeholders usually need the recommendation or conclusion first before supporting detail.

Q: What is signal-to-noise discipline?
A: It means emphasizing the few facts or risks that matter most instead of flooding people with every detail available.

Q: Why does preparation affect presence?
A: Preparation creates confidence, sharper judgment, and a calmer delivery when the stakes are high.

Q: What is verbal gravitas?
A: Verbal gravitas is the ability to speak with clarity, intention, and grounded confidence.

Q: Why should filler words be reduced?
A: Too many filler words can weaken perceived clarity and authority.

Q: What is audience awareness in executive communication?
A: It is understanding what this audience cares about and framing the message around that.

Q: Why does posture and pacing matter?
A: Nonverbal signals shape whether others experience you as calm, credible, and in command of the room.

Q: What is an executive summary?
A: An executive summary is a concise explanation of the issue, recommendation, rationale, and implications.

Q: Why should leaders show sound judgment, not just confidence?
A: Confidence without judgment erodes trust quickly once decisions are tested by reality.

Q: What is composure during challenge?
A: It is the ability to stay curious and steady when someone disagrees, questions, or pressures you.

Q: What is a strong response to a hard question?
A: Acknowledge the question, answer directly, and then add only the most relevant context.

Q: Why should leaders avoid defensiveness?
A: Defensiveness shrinks credibility and makes people doubt your ability to handle pressure.

Q: What is executive presence in meetings?
A: It often looks like clear framing, strong listening, thoughtful synthesis, and decisive next steps.

Q: Why does listening strengthen presence?
A: People trust leaders more when they feel heard and see their input reflected in the response.

Q: What is a useful presence question?
A: What do these stakeholders most need to understand, decide, or trust by the end of this conversation?

Q: Why should leaders choose fewer stronger points?
A: A short list of sharp points is more memorable and persuasive than a long list of weak ones.

Q: What is executive presence under uncertainty?
A: It is being honest about what is unknown while still offering a grounded direction forward.

Q: Why is consistency important for presence?
A: Presence grows over time when behavior, communication, and follow-through align repeatedly.

Q: What is a durable executive presence habit?
A: Prepare thoroughly, speak clearly, stay composed, and keep returning the conversation to what matters most.

Q: Why does presence require authenticity?
A: People can sense forced performance, so sustainable presence comes from clear values and disciplined communication.

Q: What is decision presence?
A: Decision presence is the ability to frame the choice, name the trade-offs, and move a group toward action.

Q: What is room-reading skill?
A: Room-reading is noticing emotional tone, power dynamics, and confusion early enough to adjust your delivery.

Q: Why should executive presence include humility?
A: Humility keeps confidence credible and makes correction easier when new evidence appears.

Q: What is a strong executive presence principle?
A: Be calm enough to think clearly and clear enough that others know where to go next.

Q: How can presence be practiced?
A: Record presentations, refine message structure, seek feedback, and deliberately rehearse high-stakes conversations.

Q: What is the "gravitas" pillar of executive presence?
A: The substantive dimension — sound judgment, decisiveness, integrity, emotional intelligence, and the courage to take a position.

Q: What is the "communication" pillar of executive presence?
A: The expressive dimension — verbal command, ability to read a room, presence in critical conversations, and listening quality.

Q: What is the "appearance" pillar of executive presence?
A: The visual dimension — grooming, attire appropriate to context, posture, and physical health signals.

Q: What is Sylvia Ann Hewlett's research on executive presence?
A: Her CTI study identified gravitas (67% of EP), communication (28%), and appearance (5%) as the relative weights leaders assign.

Q: Why is gravitas the biggest pillar?
A: Senior leaders prize judgment under uncertainty more than polished delivery or appearance.

Q: What is "bottom-lining"?
A: Stating the punchline first and supporting evidence after — used when senior listeners want the conclusion up front.

Q: What is "BLUF" communication?
A: Bottom Line Up Front — military origin; says the most important point in the opening sentence.

Q: What is "the pyramid principle" (Minto)?
A: Structure communication as a top-level answer supported by grouped, logically ordered ideas below — used widely in consulting.

Q: What is the SCQA framework?
A: Situation, Complication, Question, Answer — opens with context and stakes before delivering the recommendation.

Q: What is "frame, content, ask" structure?
A: Open by framing why this matters, then share the content, then close with a specific request — sharp for short executive updates.

Q: What is "the elevator pitch"?
A: A concise 30-to-60-second articulation of an idea, request, or update — forces ruthless distillation.

Q: What is a "headline"?
A: The single sentence that captures the most important takeaway — leaders should be able to produce one for any update.

Q: What is "framing" a topic?
A: Establishing the angle through which to interpret the information — the same facts can lead to different conclusions depending on framing.

Q: What is "anchoring" in executive communication?
A: Establishing a reference point that shapes how subsequent information is perceived — usually a quantitative or comparative anchor.

Q: What is the "rule of three"?
A: Grouping points in threes (three priorities, three risks) — easier to remember and process than four or more.

Q: What is "signposting" in a talk?
A: Verbal markers ("first, second, finally"; "the punchline is…") that help listeners follow structure.

Q: What is "the executive summary"?
A: A short standalone document or page covering issue, recommendation, key supporting points, risks, and ask.

Q: What is "the one-pager"?
A: A single-page brief with structure and brevity that lets a senior reader make a decision without scrolling.

Q: What is "the six-pager" (Amazon)?
A: A narrative memo read silently at the start of a meeting — replaces slides with rigorous prose.

Q: What is "narrative-driven communication"?
A: Using story arc — context, conflict, resolution — to make complex information memorable.

Q: What is "the why-what-how" structure?
A: Open with the purpose (why), the proposal (what), and the path (how) — common framing in change-related communication.

Q: What is "vocal variety"?
A: Deliberate change in pitch, pace, and volume — keeps listeners engaged and emphasizes meaning.

Q: What is "the pause"?
A: A deliberate silence after an important point — gives weight, allows absorption, signals confidence.

Q: What is "the strategic pause" before answering?
A: A short beat before responding — signals thoughtfulness rather than reactivity.

Q: What is "uptalk"?
A: Ending statements with rising intonation, making them sound like questions — undermines authority when used unconsciously.

Q: What is "verbal hedging"?
A: Phrases like "I think maybe…" that signal uncertainty even when the speaker holds a confident position.

Q: What is "qualifier inflation"?
A: Stacking "sort of", "just", "a little" before a strong recommendation — dilutes the message.

Q: What is "the apologetic open"?
A: Starting with self-deprecation ("sorry to interrupt…") — drains authority before the first real word.

Q: What is "speaking too fast" as a presence issue?
A: Rapid speech under pressure signals nervousness and reduces comprehension — controlled pace projects calm.

Q: What is "filler word substitution"?
A: Replacing "um", "uh", "like" with a brief pause — appears more deliberate.

Q: What is "deepening breath" before speaking?
A: A diaphragmatic breath that lowers vocal pitch and steadies delivery — proven physical regulator under stress.

Q: What is "voice projection"?
A: Speaking from the diaphragm with enough volume to be heard easily without straining — signals confidence and ease.

Q: What is "vocal fry"?
A: Low creaky vocal register at sentence ends — when unconscious, can erode perceived credibility, especially in formal settings.

Q: What is "active listening"?
A: Listening to understand, not to respond — visible through attention, paraphrase, and tailored follow-up questions.

Q: What is "the levels of listening" model?
A: Internal, focused, and global listening — executive presence usually requires focused and global listening, not internal.

Q: What is "global listening"?
A: Awareness of tone, energy, and what's unspoken in the room — beyond just the literal words.

Q: What is "reflecting back"?
A: Summarizing what was heard before responding — confirms accuracy and signals you took the input seriously.

Q: What is "the curious question"?
A: A question driven by genuine interest in understanding, not by trying to make a point — builds trust quickly.

Q: What is "the diagnostic question"?
A: A question designed to surface the underlying issue rather than treat the surface symptom.

Q: What is "the assumption-testing question"?
A: A question that surfaces what someone is taking for granted in their position — often opens up the conversation.

Q: What is "the choice-clarifying question"?
A: "What options are we actually choosing between?" — sharpens fuzzy debates into clear decisions.

Q: What is "executive listening" specifically?
A: Listening for the underlying ask, not just the explicit one — leaders often understate or talk around their real need.

Q: What is "the loaded question" trap?
A: A question that contains assumptions or implied answer — savvy leaders neutralize it before answering.

Q: What is "the political question" trap?
A: A question designed to extract a sound-bite, not information — answer the underlying topic, not the wording.

Q: What is "the bridge" technique?
A: A phrase ("what's important to understand is…") that pivots from a difficult question to your core message.

Q: What is "the redirect"?
A: Acknowledging the question, then redirecting to the topic you do want to address — used when the question is off-topic.

Q: What is "responsive avoidance"?
A: Sounding responsive while not committing — risky because sharp listeners recognize it as evasion.

Q: What is "the I-don't-know answer"?
A: Saying "I don't know yet, here's what I'll do to find out" — preserves credibility more than guessing.

Q: What is "the disagreement frame"?
A: Stating disagreement with respect for the other position — "I see it differently because…" — preserves relationship.

Q: What is "yes-and"?
A: Acknowledging the other person's point before adding yours — opens dialogue rather than closing it.

Q: What is "the steel-manning" technique?
A: Articulating the strongest version of an opposing view before responding to it — earns trust and sharpens your own thinking.

Q: What is "the polite redirect" under attack?
A: "That's a fair point — let me reframe what I'm proposing because I think it addresses that concern."

Q: What is "regulated breathing under pressure"?
A: Slow nasal exhale to activate the parasympathetic system — physiological regulation supports composure.

Q: What is "physiological sigh"?
A: A double inhale through the nose followed by a slow mouth exhale — fastest known way to lower acute stress.

Q: What is "grounding through posture"?
A: Feet flat, weight balanced, spine long — physical stability supports cognitive stability under pressure.

Q: What is "open posture"?
A: Uncrossed arms, level shoulders, palms occasionally visible — signals openness and engagement.

Q: What is "closed posture"?
A: Crossed arms, hunched shoulders, turned-away angle — signals defensiveness, even when unintended.

Q: What is "the steeple gesture"?
A: Fingertips lightly touching — often read as confidence and thoughtful evaluation, used by senior speakers.

Q: What is "the chop gesture"?
A: A flat-hand vertical motion that emphasizes a point — useful in moderation, exhausting in excess.

Q: What is "mirroring"?
A: Subtly matching another person's posture or pace — builds unconscious rapport when natural.

Q: What is "purposeful eye contact"?
A: Holding gaze long enough to connect, releasing before it becomes intense — typically 3–5 seconds per person.

Q: What is "the eye-sweep" in a group?
A: Distributing eye contact across the room rather than fixating on one person or the senior-most figure.

Q: What is "the engagement triangle" (face)?
A: Eyes-to-eyes-to-mouth — natural in close conversation, projects attentive listening.

Q: What is "the friendly nod"?
A: A small head nod paired with eye contact — affirms the speaker without interrupting.

Q: What is "mid-room presence"?
A: Standing or sitting where you're visible to the room, not at the periphery — claims the conversational space.

Q: What is "occupying space confidently"?
A: Settling in fully rather than perching — communicates that you belong in the room.

Q: What is "the calm landing"?
A: Entering a room and pausing briefly before starting — signals composure and gathers attention.

Q: What is "the slow start"?
A: Opening at a deliberately measured pace — projects authority and avoids rushed nerves.

Q: What is "punching forward" through the message?
A: Maintaining energy and clarity to the last syllable — many speakers fade at the end of sentences.

Q: What is "the final sentence" discipline?
A: Ending crisply with the key point — avoids trailing off ("…or whatever you guys think").

Q: What is "the close that asks"?
A: Ending with a specific request, decision, or next step — avoids leaving listeners wondering what was wanted.

Q: What is "no-decision" risk?
A: Leaving meetings without a clear decision — executive communicators force closure.

Q: What is "the decision frame"?
A: Naming the choice that needs to be made before laying out the options — focuses the discussion.

Q: What is "the options frame"?
A: "Here are three options, my recommendation is X because Y, and here are the trade-offs."

Q: What is "the so-what test"?
A: Asking yourself "so what?" until the answer matches what the audience truly cares about.

Q: What is "audience-centric writing"?
A: Starting with what the reader needs to know, not what you want to tell — flips most first drafts.

Q: What is "writing as thinking"?
A: Drafting a written argument exposes weaknesses in the underlying reasoning — leaders write to sharpen, not just to inform.

Q: What is "the strongest version of your point"?
A: Phrasing the central claim as crisply as possible — strong versions usually beat hedged ones.

Q: What is "the second-best alternative" frame?
A: Articulating what you'd recommend if the top choice were unavailable — exposes the depth of your thinking.

Q: What is "the pre-mortem briefing"?
A: Including how the proposal could fail and what would be done — increases credibility and pre-empts pushback.

Q: What is "the risk-named-explicitly" pattern?
A: Listing top three risks alongside the recommendation — leaders trust proposals that surface risk rather than hide it.

Q: What is "the assumptions-list" pattern?
A: Stating the key assumptions underlying a recommendation — invites correction before commitment, not after.

Q: What is "credibility through specificity"?
A: Concrete numbers, named examples, and dated incidents beat vague generalities every time.

Q: What is "credibility through ownership"?
A: Saying "I" or "we" instead of "they" or "it" — signals accountability and authorship.

Q: What is "credibility through follow-up"?
A: Doing what you said you'd do, on the timeline you committed — the single most underrated component of executive presence.

Q: What is the "small things compound" principle?
A: Tiny consistent reliability (arriving on time, returning calls, closing loops) builds presence more than any single moment.

Q: What is "the conspicuous follow-through"?
A: Visibly closing the loop on commitments — "you asked X last week, here's where it landed."

Q: What is "the unprompted update"?
A: Sharing relevant progress before being asked — signals ownership and reduces stakeholder anxiety.

Q: What is "the calibrated update"?
A: Frequency and depth tuned to the listener's interest and decision needs — over-updating can feel as anxious as under-updating.

Q: What is "managing up"?
A: Helping your boss succeed by providing context, options, and clear asks — strengthens your standing as a peer-in-thinking.

Q: What is "managing across"?
A: Building credibility and trust with peers in other functions — extends your reach without authority.

Q: What is "managing down with presence"?
A: Communicating direction clearly, listening genuinely, and modeling the behavior you want — your team's behavior reflects you.

Q: What is "the trusted-advisor stance"?
A: Listening to understand, offering judgment, owning the conclusion — beats both order-taking and pure advocacy.

Q: What is "the diagnostic mindset"?
A: Treating each issue as a puzzle to understand before solving — projects calm authority under ambiguity.

Q: What is "the optionality mindset"?
A: Holding multiple plausible paths in mind without prematurely committing — signals sophisticated thinking.

Q: What is "the executive question stance"?
A: Asking the question your audience can't answer themselves — moves the conversation forward.

Q: What is "asking for what you want"?
A: Specifically naming the decision, resource, or support you need — avoids ambiguous "circling back" energy.

Q: What is "comfort with no"?
A: Hearing "no" without defensiveness; asking what would need to be true for "yes" — sustains relationships.

Q: What is "comfort saying no"?
A: Declining cleanly and offering an alternative or rationale — preserves capacity and credibility.

Q: What is the "saying no with grace" pattern?
A: "I won't be able to take that on, here's why, and here's what I can do instead."

Q: What is "the discomfort tolerance" trait?
A: Capacity to sit in uncomfortable silence or difficult conversations without rushing to defuse them.

Q: What is "the steady visible reset"?
A: After being thrown off, visibly re-centering with a breath or pause — turns a wobble into composure.

Q: What is "non-defensive curiosity"?
A: Responding to challenge with "tell me more about that" rather than a counter-argument — disarms hostility.

Q: What is "the gracious acknowledgment"?
A: Acknowledging a strong point made against your position — earns intellectual credibility.

Q: What is "the principled flip"?
A: Publicly updating your view when shown new evidence — counter-intuitively raises rather than lowers credibility.

Q: What is "the unflustered correction"?
A: Calmly correcting a misstatement without theatrics — projects authority better than emotional pushback.

Q: What is "ownership of mistakes"?
A: Naming your part in a failure without excuses — accelerates recovery and protects credibility long-term.

Q: What is the "non-apology apology" trap?
A: "I'm sorry if anyone was offended" — sounds like accountability but isn't; weakens trust further.

Q: What is "the strong recovery"?
A: After visible failure, demonstrating fast learning and changed behavior — restores presence more than perfection would.

Q: What is "executive presence in writing"?
A: Crisp subject lines, clear asks, structured paragraphs, no unnecessary words — reading is one of the most observed signals of presence.

Q: What is "the subject line as headline"?
A: A subject line that summarizes the key point in 8–10 words — respects the reader's time.

Q: What is "TLDR at the top"?
A: A compressed summary in the first lines so executives can decide whether to read further.

Q: What is "the no-attachment open"?
A: Putting the key content in the email body, not in attachments — opening attachments adds friction.

Q: What is "the deliberate cc"?
A: cc'ing only people who genuinely need the information — careless cc culture devalues every email.

Q: What is "the bcc trap"?
A: Bcc'ing internal colleagues to a thread feels efficient but, if discovered, severely damages trust.

Q: What is "thread hygiene"?
A: Cutting unrelated subjects from a long thread and starting a new one — supports clarity for everyone.

Q: What is "the chat-vs-email" decision?
A: Real-time signal goes to chat; durable record goes to email or doc — channel choice itself signals communication craft.

Q: What is "the doc-as-source-of-truth" habit?
A: Writing a shared doc instead of repeating decisions across threads — beats verbal recall every time.

Q: What is "presence in video meetings"?
A: Eye contact via camera, controlled lighting, clean background, deliberate pace — executive presence translates differently online.

Q: What is "the camera-on default"?
A: Defaulting camera on when role permits — builds presence and trust, especially for distributed teams.

Q: What is "the mute discipline"?
A: Muting when not speaking, unmuting cleanly when called on — signals respect for the room.

Q: What is "the speaking turn in video"?
A: Naming yourself before speaking ("This is Toni — quick thought…") — supports those without strong visual cues.

Q: What is "the meeting question opener"?
A: "What outcome do you want by the end of this?" — establishes presence as someone who optimizes the time.

Q: What is "agenda setting"?
A: Proposing structure to the conversation — signals ownership without grabbing power.

Q: What is "summary at the end"?
A: Recapping decisions and owners as the meeting closes — leaves the room aligned and projects executive crispness.

Q: What is "the explicit follow-up"?
A: Sending a short post-meeting note with decisions, owners, and dates — locks in the alignment.

Q: What is "executive presence in 1:1s"?
A: Listening more than speaking, exploring the deeper issue, holding space for the report to think — multiplies influence.

Q: What is "the question-behind-the-question"?
A: What is the person really asking or worried about beneath the surface — listening for this raises presence dramatically.

Q: What is "the high-stakes 1:1"?
A: A 1:1 with a senior leader where each minute counts — prepare structure, ask, and expected push-back.

Q: What is "preparation as presence"?
A: Doing serious homework before high-stakes conversations — confidence becomes earned rather than performed.

Q: What is "ten-minute prep"?
A: Even a brief structured prep — outcome, stakes, audience needs — transforms quality of high-stakes conversations.

Q: What is the "imagine the audience" rehearsal?
A: Mentally simulating the listener's perspective and likely objections before the meeting — sharpens preparation.

Q: What is "the role play" rehearsal?
A: Practicing a high-stakes conversation with a peer playing the other party — exposes hidden weaknesses cheaply.

Q: What is "the dress-rehearsal" of a board talk?
A: Running the full delivery aloud, on time, on slides — surfaces pacing and structural issues before they cost in the room.

Q: What is "calibrated confidence"?
A: Communicating confidence proportional to the strength of your evidence — neither understated nor overstated.

Q: What is "self-deprecation" risk in EP?
A: Too much can undermine credibility; too little can come across as arrogant — calibrate to context and audience.

Q: What is "owning the room" vs. "dominating the room"?
A: Owning is comfortable presence and attentive listening; dominating is forcing attention onto yourself — they look similar but land very differently.

Q: What is "the high-low conversation range"?
A: Comfortably engaging with senior leaders and front-line workers using the same authenticity — a strong presence trait.

Q: What is "code-switching" in communication?
A: Adjusting register (formal/casual, technical/general) to the audience — done unconsciously by skilled communicators.

Q: What is "the dignity move"?
A: Acting in a way that preserves another person's dignity, especially under pressure — earns lifetime credibility.

Q: What is "behavioral integrity"?
A: Walking the talk consistently — strongest single predictor of long-term presence.

Q: What is "values articulation"?
A: Knowing your own values clearly enough to invoke them in tough moments — anchors composure under pressure.

Q: What is "the principled stand"?
A: Holding a position because of values, not just analysis — done sparingly, builds powerful presence.

Q: What is "the courageous conversation"?
A: Raising a hard truth that others are avoiding — a defining moment for executive presence.

Q: What is "the courageous question"?
A: Asking the question everyone is thinking but no one is asking — shifts the dynamic in the room.

Q: What is "the courageous silence"?
A: Choosing not to fill space, letting the moment land — projects calm authority.

Q: What is "embodied confidence"?
A: Confidence expressed through breath, posture, and pacing — believed more than spoken confidence.

Q: What is "presence theft" by tech?
A: Glancing at phone or laptop during conversation — silently signals that the other person doesn't merit full attention.

Q: What is "the single-focus presence"?
A: Phone face-down, laptop closed, full attention given for the duration — rare and memorable.

Q: What is "high-touch acknowledgment"?
A: Genuinely thanking someone for an effort or contribution by name and specific reason — builds long-term presence capital.

Q: What is "private recognition" vs. public?
A: Both matter — public acknowledges contribution; private validates the person.

Q: What is "feedback as presence"?
A: Delivering honest, kind, specific feedback — projects credibility, develops your team, and strengthens reputation.

Q: What is "the SBI feedback model"?
A: Situation, Behavior, Impact — neutral structure that keeps feedback specific and reduces defensiveness.

Q: What is "feedforward"?
A: Asking for ideas on future improvement rather than feedback on past failure — often easier for both sides.

Q: What is "the request for feedback"?
A: Soliciting it specifically and routinely — leaders who do this consistently project secure presence.

Q: What is "thank-you-for-the-feedback" stance?
A: Receiving feedback without defending — even imperfect feedback gives data; defensiveness loses both signal and trust.

Q: What is "the receive-then-decide" pattern?
A: Take in feedback fully before deciding what to do with it — separates listening from action.

Q: What is "owning your development"?
A: Visibly working on a development area — peers and reports notice and respect it.

Q: What is "the executive coach as multiplier"?
A: A skilled coach helps surface blind spots invisible to the leader — accelerates presence development significantly.

Q: What is "the panel of trusted truth-tellers"?
A: A small group of peers and reports who tell you what others won't — essential for honest self-awareness.

Q: What is "presence under conflict"?
A: Composed engagement with disagreement; clear but not harsh; firm but not rigid — defining trait of senior leaders.

Q: What is "the strong-back, soft-front" stance?
A: Spine of conviction, openness of heart — Joan Halifax's framing of how to hold difficult moments.

Q: What is "presence in crisis"?
A: Calm under uncertainty, clear about what's known and unknown, decisive about next steps — earned through preparation and practice.

Q: What is the "first 100 days" presence priority?
A: Listening deeply and learning before announcing — short-term restraint compounds into long-term credibility.

Q: What is "the long arc of presence"?
A: Presence is cumulative — daily reliability and integrity matter more than any single dramatic moment.

Q: What is the most underrated factor in executive presence?
A: Doing what you said you'd do, when you said you'd do it — consistently, across years.

Q: What is "the assumed-leader stance"?
A: Acting as the leader the moment requires before being formally appointed — often how leadership opportunities surface.

Q: What is "presence as choice, not trait"?
A: Executive presence is a set of practiced behaviors, not innate personality — anyone can develop it deliberately.

Q: What is the "presence flywheel"?
A: Preparation → composure → clear communication → results → trust → more preparation — small wins compound.

Q: What is the simplest daily presence practice?
A: Choose three high-stakes interactions today and prepare for each with one minute of structured thought.