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Negotiation Persuasion

Master Negotiation Persuasion with 242 free flashcards. Study using spaced repetition and focus mode for effective learning in Business.

🎓 242 cards ⏱️ ~121 min Advanced
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What is negotiation?

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A discussion aimed at reaching an agreement between two or more parties with differing interests.

What is BATNA?

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Best Alternative to a Negotiated Agreement — your fallback if no deal is reached.

Why is knowing your BATNA important?

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It defines your walk-away point and improves your bargaining power.

What is ZOPA?

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Zone of Possible Agreement — the range where both parties' acceptable terms overlap.

What is a reservation price?

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The least favorable terms you would accept before walking away.

What is anchoring in negotiation?

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Setting an initial reference point that influences subsequent offers.

Why is making the first offer often advantageous?

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It anchors the discussion in your favor.

What is the negotiator's dilemma?

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The tension between competing (claiming value) and cooperating (creating value).

What is distributive negotiation?

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A zero-sum negotiation where parties divide a fixed pie.

What is integrative negotiation?

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A negotiation seeking mutual gains by expanding the pie.

What is principled negotiation (Fisher & Ury)?

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An approach focusing on interests, options, criteria, and separating people from the problem.

What is the 4-step model in Getting to Yes?

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Separate people from the problem; focus on interests, not positions; invent options for mutual gain; insist on objective criteria.

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