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Stakeholder Management Textbook

A free, self-paced textbook in 6 chapters. Read a chapter, then drill it with the 162 companion flashcards using spaced repetition.

6 chapters · 162 cards · Updated

Chapters

  1. 1Foundations of Stakeholder Management

    Stakeholder management is the practice of understanding, aligning, and communicating with the people who influence, depend on, or are exposed to the outcomes of a project or decisi...

  2. 2Mapping and Prioritizing Stakeholders

    A stakeholder map offers a simple visual snapshot of who matters, what they care about, and how much influence they have. A stakeholder register goes further: it is a living struct...

  3. 3Communication Practices

    Communication is the visible engine of stakeholder management and benefits from being designed rather than improvised. A communication cadence is the planned rhythm for updates, de...

  4. 4Stakeholder Dynamics and Hard Cases

    A wide variety of stakeholders complicate even a good plan. A coalition is a group of stakeholders who align on a common position and is often more powerful together than any indiv...

  5. 5Negotiation and Alignment

    Stakeholder negotiation is the structured process of reaching agreement on scope, time, cost, or quality with parties who have competing priorities. The principled approach has a f...

  6. 6Decision Rights, Governance, and the Stakeholder Lifecycle

    Decision rights are the backbone of governance, and RACI is the workhorse tool for clarifying them. RACI maps tasks or decisions to four roles: Responsible (does the work), Account...

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