Master Unit Economics For Founders with 120 free flashcards. Study using spaced repetition and focus mode for effective learning in Business.
The revenue and costs directly attributable to a single unit of value (e.g., one customer, one transaction, one subscription month) used to assess per-unit profitability.
Because spending on acquisition before proving a unit is profitable at scale mathematically guarantees greater losses; growth amplifies whatever margin profile already exists.
Any repeatable, countable value-creating entity: a paying customer, a delivered order, an active subscriber per month, or a contract.
The fully-loaded cost to acquire one new paying customer, including ad spend, sales salaries, tools, and creative, divided by new customers in the period.
The total gross profit a customer is expected to generate over the entire future relationship with the company.
LTV divided by CAC; the canonical measure of per-unit return on acquisition spend. Healthy SaaS startups target ≥ 3:1.
Below 1:1 means each customer loses money; 1–2:1 is fragile and below investor expectations for venture-scale software.
3:1 — the standard benchmark for healthy SaaS unit economics.
The number of months of gross profit from a new customer required to recover the CAC spent to acquire them.
Under 12 months; best-in-class B2B SaaS achieves under 12, often cited as < 18 months as acceptable.
(Revenue − COGS) ÷ Revenue, where COGS includes hosting, payment processing, support, and direct delivery costs.
Because all per-unit operating costs (R&D, G&A, S&M) must be paid from gross profit; low margin means scale cannot reach profitability.
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